Contact Us-Store Hours-Return/Refund Policy

For questions about orders, please include your order number and the name and postal code of the billing address. 



475 Pine Ave. West 
Montreal, Qc 
H2W 1S4






Mon  10am - 7pm 

Tue   10am - 7pm  

Wed  10am - 7pm 

Thur  10am - 7pm 

Fri     10am - 7pm  

Sat    9am -  3pm 

Sun  9am -  3pm


RETURNS & EXCHANGES: The following Return policy only applies to purchases made through All store purchases may only be returned to the Redbird Sports Shop.

1. FINAL SALES: All sales of gift cards, e-gift certificates, swimwear, sports bras, face coverings and items marked as Final Sale are final. FINAL SALE items cannot be returned for exchange, credit or refund.

2. For all other items, to be eligible for an exchange, credit or refund as described below the merchandise must be returned unworn with tags and must be accompanied by the original receipt and customs documents (if applicable).

Please note that only refunds are available for online purchases returned by mail. Returns are accepted within 30 days from the shipped date. If your online purchase does not meet your expectations please mail the merchandise to the shop for a refund to the original form of payment used to purchase the item(s). Return shipping is non-refundable. You may return your merchandise in person to the Redbird Sports Shop for exchange or refund.